Hairfoli FAQs

Hairfoli is a nourishing scalp serum with an integrated applicator brush. It combines targeted root application and gentle massage in one easy-to-use format.

Part clean, dry hair to expose the scalp. Apply Hairfoli directly with the built-in brush, then massage gently across the target area. Follow the product directions and stop if irritation occurs.

Hair and scalp care results vary. Consistent use is important, so assess how your scalp and hair feel over several weeks rather than expecting an overnight change.

Patch test before full use if your scalp is sensitive. Do not apply to broken or irritated skin, avoid contact with eyes, and stop use if irritation occurs.

After placing your order, you should receive a confirmation email with your order details. This means your order has been received successfully.

Please contact us as soon as possible if you need to change or cancel your order. Once an order has been processed or shipped, changes may no longer be possible.

Contact us immediately with the correct shipping address. If your order has not yet been shipped, we will do our best to update it before dispatch.

Available payment methods are shown at checkout. You can choose your preferred payment option before completing your purchase.

Free worldwide shipping is estimated at 2 - 9 days. Tracking details are sent after your order ships.

Yes. Once your order has been shipped, you will receive a tracking number by email. You can use this to check the latest delivery status.

Returns may be accepted according to our return policy. To be eligible, items usually need to be unused, unopened, and returned in their original packaging.

Please contact our support team as soon as possible with your order number and clear photos of the damaged item and packaging. We will review the issue and help with the next steps.